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Home > NEWSCyberpunk 2077 refunds are reportedly being issued by PlayStation

Cyberpunk 2077 refunds are reportedly being issued by PlayStation

Cyberpunk 2077 Accounts Cyberpunk 2077 refunds are reportedly being issued by PlayStation. Last week Cyberpunk 2077 finally released on PS5 PS4 and other platforms and it's already one of the year's best-selling and highest-rated games. In fact it looks poised to end up as one of the best-selling games of the generation. However while it's been a huge launch for CD Projekt Red it hasn't been a smooth one. Put simply the game does not run well on console particularly last-gen consoles. And this is not only causing issues for Cyberpunk 2077 but Sony who is fielding requests for refunds.

Gamers have now reported that in an unusual move Sony has been offering refunds to users who contact customer service though it should be noted that the chatbots have been denying requests. Sony's customer service lines have reportedly been quick to offer refunds when users report that the crashes prevent them from progressing in the game.

It's not hard to see why players of Cyberpunk 2077 hoping to jam through Cyberpunk 2077 Gift Giving Night City on their six-year-old consoles are now upset but it's also hard to really condemn CD Projekt Red over the whole situation. The Xbox Series X and PlayStation 5 are the ideal console platforms for a game of this scale but they don't nearly have the market share to support a release of this magnitude. Support for older consoles meant support for all variants a herculean task. After promising a release on these systems for years CDPR had to deliver even if the quality wasn't up to snuff. It's up to players to arm themselves with knowledge about what experience they want from their next full-priced AAA blockbusters and increasingly multiplatform multigenerational open world extravaganzas are ultimately as bad for customers as they are for overworked and underappreciated developers.

Not everyone has had the same success of course and many of those claiming they’ve got refunds report calling back multiple times or waiting on hold for sometimes hours at a time.

Taking to Reddit one user relayed word that PlayStation customer service issued a refund when asked. By itself this claim wouldn't be very noteworthy but in the comments others have confirmed a successful refund request as well. However others claim their requests have been denied suggesting refunds are being handled on a case-by-case basis. In other words it's not a blanket policy and is likely dependent on the customer rep how much the player has played the game and whether or not they've received a refund in the past. Like Xbox and Nintendo PlayStation essentially awards players one "no questions asked" refund. Thus it's possible those getting refunds are simply cashing in on this offer.

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